I'm not sure if it is a bug from messenger or my phone.but while Chat Head's are active,and someone sent me videos,When I play it at the same time if someone texts me,then my display gets stuck as if a video is playing but my home screen is frozen an...

My last update was on 9 February,Still not getting any software UI update nor security Patch level,which is of January last.It's currently running UI 4...And it's under official Warranty from Bangladesh.