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05-14-2020 05:05 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to please follow the below mentioned path to update software as the latest version of android for Samsung Galaxy A20 is scheduled for May’20.
With the Government’s mandate to observe complete lockdown, we’re experiencing a slight delay at our end to bring you One UI 2 updates.
Please be assured that we are doing our best to release the updates as soon as possible. Meanwhile,
we request you to please bear with us. In case you have any queries or concerns, click here https://bit.ly/2wPfyRl or reach out to us through Samsung Members app (Get help → Send feedback)
Update software: Click on settings> Click on software update> Click on download and install> Check software update> Software update available > Click on Download > Downloading updates > Click on Install now.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-15-2020 08:39 AM in
Galaxy A