Original topic:

A73 5G Users Did the horizontal lines problem got fixed for anyone

(Topic created on: 11-22-2023 03:34 PM)
390 Views
Drizzle73
Beginner Level 3
Options
Galaxy A

Any A73 user with the horizontal lines problem
(Where we see lines on top half of display when we touch or hold the screen)


Did it get fixed ? 
If so plz reply 

Or is this lines problem permanent 
7 Comments
Galaxy A
Mere phone me koi dikt nhi hai....👌👌☺️☺️
0 Likes
Galaxy A
💓💓💓💓💓Screenshot_20231001_214850_One UI Home.jpg
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rit_esh_
Active Level 5
Galaxy A
Yes facing the same problem
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rit_esh_
Active Level 5
Galaxy A
It is due to the software update
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wajid73
Active Level 4
Galaxy A
facing green line issue A 73
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve if you are facing an issue.

Check the device in safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Musthafa0809
Active Level 3
Galaxy A
yes iam also have same issue i went service center and i ask about this line problem they answer me like the lines are definitely have in this model i aske to change the display it has under warranty they told me we wont able to change the display 43000 loss Money
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