Original topic:

A71 BLUE LINES ON DISPLAY

(Topic created on: 07-19-2024 09:10 PM)
459 Views
Airon
Active Level 2
Options
Galaxy A
Everything was working fine with my galaxy A71 but yesterday two blue line started appearing on phones display and they are now permanent it is very irritating. I had never fallen my phone also never let it touch water still this is happening. My phone is out of warranty now and I know samsung will take no responsibility for this but still posting this.
5 Comments
ARJUNB
Expert Level 3
Galaxy A
Welcome to the club..
ARJUNB
Expert Level 3
Galaxy A
A lesson for me never to buy a amoled display
Ganeshmp
Active Level 7
Galaxy A
Every premium phones r coming now with amoled display,,,how can u avoid it💁🏻
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Ganeshmp
Active Level 7
Galaxy A
😬