Does anyone having a touchscreen issue? Like some areas are not responding to touch always. Eg, keys like a,s,p,l, backspace only working sometimes. Also touch and hold not working on the right side. For example if I try to send a WhatsApp voice message, when I hold the record button instantly it releases automatically while I am physically holding it. Touchscreen test seems fine. Phone is updated to android 10 a month ago, but issue started yesterday. No physical damage.
Please perform the below mentioned steps to resolve the issue:
1. Restart the device Press & hold the power key > Tap on Restart > Tap again to Restart your phone
2. Check device in Safe Mode. 1. Press and hold the Power key, when Power off icon appears. 2. Press and hold the power off icon. To exit safe mode just restart your device.
3. Check app cache:- Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
