A70

[vasimsaiyad]

After November security patch a70 Fingerprint sensor not register and network signals are too poor please Samsung do something for a70 next update and provide us latest security patch with 2.0 one ui android 10 for a70

[imjoker2611]

Follow my acc and see the steps to solve these kind of problems. I have wrote to solve the issues in M30.

[RakeshKuParida]

I haven't any issues in my a70

[vødka]

December 2019 update also fixes the Galaxy A50 fingerprint issue

The fingerprint registration process was broken in firmware versions A505FNXXS3ASK9 and A505FDDS3ASK8. It would read the fingerprint normally until the process reached 41 percent completion. It would either require too many attempts to finish the registration or simply throw up an error that said “Make sure the fingerprint sensor is clean and dry, then try again”.

Users were caught unaware as the update had advised them to re-register their fingerprint to benefit from the improvements. However, they couldn’t re-register their fingerprints after deleting them. We received many reports from affected users and were able to reproduce the issue on our own device.

Samsung is now rolling out the December 2019 security patch for the Galaxy A50 and a handful of other devices. The update for the Galaxy A50 also fixes this issue. Those who were unable to re-register their fingerprints on the device will be able to do that once they get the latest update. The firmware version A505FDDU3ASKA is gradually rolling out. It’s also available for download from our firmware section.

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[Samsung_Support2]

Hi there,

Please perform the following steps:
> If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
> Once screen guard is removed now register the fingerprint again and check the issue
> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
> If issue still persists, create data backup and reset the device.
> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.
Nevertheless if you still have similar problems while registering or scanning your fingerprints, please visit to the authorized Samsung service center with device and have it inspected for further resolution.
For address details of Samsung Service centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

For rest of the issue ,kindly register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members