Original topic:

A70

(Topic created on: 04-11-2020 11:23 AM)
387 Views
kunalt1
Active Level 4
Options
Galaxy A
Dear samsung pls fix charging and battery discharge issue... Im fed up with it. 😡
9 Comments
chitti1998
Expert Level 2
Galaxy A
reset of phone is the only option.
0 Likes
kunalt1
Active Level 4
Galaxy A
U mean hard reset
0 Likes
chitti1998
Expert Level 2
Galaxy A
yes
0 Likes
chitti1998
Expert Level 2
Galaxy A
I dont think it will work.
0 Likes
chitti1998
Expert Level 2
Galaxy A
issues with software update from samsung. they should only fix the issue.
0 Likes
kunalt1
Active Level 4
Galaxy A
Is it work?
0 Likes
Sanjayn
Active Level 3
Galaxy A
wiping system cache and refreshing battery resolved this issue.
first wipe the system cache.
discharge mobile battery to zero. then charge battery 100% in one stake with mobile switched off. repeat procedure once ..
I have got the result. my mobile now get fully charged as it was I.e. less than 2 hrs.
kunalt1
Active Level 4
Galaxy A
Thnks
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To avoid battery drainage please turn off un-used options, decrease display brightness, turn off auto sync option, close background running apps.

 

Follow the troubleshooting steps provided in the given link tp resolve your problem: http://www.samsung.com/in/support/skp/faq/1101689

 

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes