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Beginner Level 4

After updating my Samsung Galaxy A70 to Android 10, I have been facing the following issues.

1. Fingerprint not working.

2. Fast charging not working.

3. Laggy UI with stutter.

 

3 Comments
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Expert Level 1
I do feel laggy animation while closing and opening apps but I don't feel fingerprint and slow charging issue. please send a feedback to Samsung hope they'll fix it in next update
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Beginner Level 4
I performed a factory reset of my phone which solved the fingerprint and UI lag issues. But fast charging is still not working. I already sent feedback but no response.
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Active Level 6

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

  1. Reregister the Finger Print: Settings> Biometric and security> Fingerprint > Continue> Set a screen lock method> Continue> Set a screen lock> Register Fingerprint
  2. Check device in safe mode:

 

Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.

Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.

 

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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