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04-23-2020 08:14 PM in
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04-23-2020 08:31 PM (Last edited 04-23-2020 08:31 PM ) in
Galaxy A1 use adaptive battery
2 use medium power save
3 prevent background apps from consuming data in battery device care
4 put unused apps to sleep
5 reduce some permissions given to apps that are not necessary for running of app
6 use dark mode
7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating
8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging
9 while charging keep phone idle
10 turn off auto sync use when necessary
11 reset phone settings once clear cache
12 if nothing works once try factory reset
I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works and device runs smoothly 👍👍👍👍👍👍👍
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04-24-2020 01:59 AM in
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04-24-2020 07:43 AM in
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04-25-2020 07:26 PM in
Galaxy AYou said heat occurred after update one ui2. I want to know how hot it is. Please take a screenshot. If heated to no more than 45 degrees, it is considered very normal. Because during this period it is hot weather It's hot. It's normal. But if the heat is greater than 45 degrees, when playing with it is considered abnormal in the software, but if not up to 45 degrees is considered very normal

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04-28-2020 06:53 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Overheating" issue please follow the below given steps:
1)Close background running apps.
2)Uninstall the unnecessary apps.
Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
