Original topic:

A7 2018 charging very slow after update

(Topic created on: 07-17-2020 02:46 PM)
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kartique
Beginner Level 3
Options
Galaxy A
Hi I and my friend ee both purchased samsung A7 a couple of years back. And now suddenly both of us are facing slow charging issue. It started after the recent update I think. Before that it was working fine. Not sure what updates samsung bring this time. But its not good. Is there anyone else who is facing the same issue. or any fix for this issue.
1 Comment
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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