Original topic:

A7 2018...Camera downgrading with new updates.

(Topic created on: 09-11-2021 07:52 AM)
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A7 2018
Beginner Level 3
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Galaxy A

Why the Samsung team downgrading the camera capabilities of the a7 2018 with new updates? Perhaps forcing us to upgrade to new phones I believed. The slowmotion was perfect when first implemented, smooth with no lagging after rendering. But now it's all zoom in, low quality and lags after post processing. Listen to your customers' demand for god sake. Not everyone can afford flagship phone. 

4 Comments
Md_Amirul-Ar
Active Level 6
Galaxy A
When you got update ?
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animeshmodi
Expert Level 5
Galaxy A
This is Samsung, never choose Samsung again
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Md_Amirul-Ar
Active Level 6
Galaxy A
Wait For New Update , check firm App Shows new update comingScreenshot_20210911-082215_CheckFirm.jpg
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Galaxy A

Dear Samsung Member,  

Greetings from Samsung Customer Support!     

We apologize for your inconveneince. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support    

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