Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please follow the below steps to fix the issue:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Make sure vibration is enable under settings>>sounds and vibration. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch. - If still issue persists, the relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
