A6 plus charging problem

[ayaan1610]

Hello samsung user 
My phone very slow charged after 1 december update please tell me salution charger put 3 hour and battery charged only 35% 

[Hrithikchourasia]

do factory data reset or wait for another update

[ayaan1610]

already reset data

[Majuedl]

May be the problem with charger. Please recharge with any good power bank and verify

[admin_]

"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the us know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Be sure to hit ♡ when you find an answer that works for you."

[sakshamnagar]

nice post

[A6Plusnew]

same problem, what i do;???

[mirpouya]

same problem here. takes 5 hours to fully charge after updating it's os