I want to share an issue I'm experiencing with my new A55 regarding video recording. It seems to have some bugs or glitches. Whenever I try to zoom in or out, or switch between the main, wide, and zoom cameras, I notice that the recording freezes and stalls for a moment.
Has anyone else with the same model encountered this issue? If so, do you have any fixes? If not, I hope Samsung will address it in the next update.
We sincerely apologize for the inconvenience you're facing with your device. Please follow these steps to address the issue:
Please follow these steps to address the issue:
Ensure your phone is up to date: Check that your device is running the latest software update. Reset the camera settings: This may help resolve any issues with your camera. Restart your phone: Sometimes a simple restart can resolve temporary glitches. Test in Safe Mode: Boot your phone into Safe Mode to determine if third-party apps are causing the problem. Share the issue as an error report via the Samsung Members app: Open the Samsung Members app. Tap on Support at the bottom of the screen. Scroll down and select Send feedback. Tap the pen icon and select Error reports. By submitting the error report, our team will be able to analyze the issue more effectively.
