Original topic:

A55 Call Drop Issue

(Topic created on: 12-01-2024 05:50 PM)
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Ishaan_A55
Active Level 8
Options
Galaxy A
Is anyone facing major call drop problem?? My mobile data is working properly but I'm not able to call anyone since yesterday and even the incoming is also stopped.
I tried restarting my phone, reset network settings, removed sim and put back again, I tried putting phone on flight mode but nothing happing.
8 Comments
KhanShab473
Active Level 5
Galaxy A
Use jio 5g
Ishaan_A55
Active Level 8
Galaxy A
I'm using JIO 5G
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KhanShab473
Active Level 5
Galaxy A
Bro If u like like ples accept as a solution click on 3 dots in my reply section and click on accept solution
KhanShab473
Active Level 5
Galaxy A
It's network issue bro use 4g network
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Bavo16
Active Level 8
Galaxy A
Yes I face the sameme issue..
KhanShab473
Active Level 5
Galaxy A
Its jio 5g network issue
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AnwarMondal1
Active Level 6
Galaxy A
Kindly Erase all Data or Factory reset
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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