Original topic:

A55 5G heating issue

(Topic created on: 09-21-2024 10:58 PM)
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sidharth3768
Active Level 6
Options
Galaxy A
Recently i have noticed that my a55 5g is heating a lot even in a regular use. Iam a basic user and i dont have many apps in my phone. Is anyone experiencing the same issue with a55 5g? The battery also seems to be draining faster when the phone heats.

How can i solve this issue?
Please let me know if anyone else noticed the same issue.

6 Comments
Ghanu2204
Active Level 4
Galaxy A
Same I have been facing same issue. For this overheating issue my phone automatically switches from 5G to 4G.
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sidharth3768
Active Level 6
Galaxy A
My phone lags some times when it heats🚶
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Ghanu2204
Active Level 4
Galaxy A
My phone doesn't lag but it becomes hot
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Galaxy A
Same issue facing 😪 😴 😕
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sidharth3768
Active Level 6
Galaxy A
🙂
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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