Original topic:

A54 heating issue

(Topic created on: 10-03-2023 08:57 PM)
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faraz09
Active Level 2
Options
Galaxy A
My phone on light gaming get heat please solve this problem with update or exchange back your phone from me please help me I am 10 years old customer of your's company kindly solve this 
4 Comments
faraz09
Active Level 2
Galaxy A
I am gonna sell this phone and I purchased iPhone 13
Galaxy A
go for it
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hellogoogleee
Active Level 7
Galaxy A
Buy other phone
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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