A54, Phone is not charging quickly even with fast charging

[Deepjain333]

Facing an issue of fast charging. Last week i replaced the old charging cabke and adapter with new Samsung cable and adaptor, even after that with 25W charging the phone is taming 2 hrs to charge 50%. And the display shows estimated time to charge 50 min but takes another 2 hrs for remaining 50% . 

[ankitmon]

That's weird. Maybe the temp is too high or you keep using the device while charging.

[Deepjain333]

Phone gets heated up quickly , not using during charging

[Subhro99]

What's the ambient temperature?

[Deepjain333]

Currently the temperature is nearly 35° C and humid

[Kraken_283]

May clean your charging port OR repair it

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

We recommend our customers use only Samsung-approved chargers, as 3rd party chargers with different output ratings may cause errors in the device.

Check charging. If the rating is 15W or above: Kindly try to charge the device in a non-inverter socket.

As a safety measure Fast charging may not support, you while you are using the device hence, request you to keep the device idle and check the charging performance.

Note: Kindly open Device Care from settings > Battery > Please tap on three dots (more options) at the top right-hand side > Please select settings > Enable fast cable charging.
For Android 11: Kindly open Device Care from settings > tap on Battery > tap on More battery settings > Fast charging > Turn on.

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[JithinAjith]

Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning