Original topic:

A54 Overheating while playing any game

(Topic created on: 03-19-2024 12:00 AM)
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Madmask
Active Level 1
Options
Galaxy A
Can you please make an update not only for the A54 5g but for all A series smartphonnes. Because, the overheating is a very big problem when it comes to gaming on the A series phones and yes, I know they're midrange phones but at least make an update to optimize the gaming apps for the A series. Cause, it even overheats in pess with lowest graphics. So, Samsung please fix this problem.
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3 Comments
Taha10
Active Level 6
Galaxy A
Sab garam hote h phone bhai game khelte mai
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness: If your device is heating, decreasing the screen brightness sometimes high brightness level may cause a heating issue.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Long duration of graphics-intensive gaming sessions may cause the heating issue.

The usage of a mobile phone when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Madmask
Active Level 1
Galaxy A
Whenever I go gaming my a54 pushes to 40degree within 10 minutes
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