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A54 Battery drain issues and heat issues

(Topic created on: 4 weeks ago)
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Rahedin
Active Level 3
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Galaxy A
It has battery drain issues and heat, when i used battery saver its working to great but disibled lots of functions. Please solved it .

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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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6 Comments
Akash11110000
Active Level 9
Galaxy A
Ye sbki problem h A54 nhi krenge solve ye
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Rahedin
Active Level 3
Galaxy A
Mene toh support se bat kiya bol rahethe , Bangladesh support ke sat bat karo🙂
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Akash11110000
Active Level 9
Galaxy A
Mai store pr gya tha bole ki update ayega to thik ho jyega apne se
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Rahedin
Active Level 3
Galaxy A
Pata nehi but battery saving on karena toh akdam sahi work kartahe , gazabka battery backup or heat issues vi nehi he but features work nehi karta
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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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