Original topic:

A52s emergency sos problem face

(Topic created on: 05-01-2025 11:14 AM)
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arunsahu23
Beginner Level 2
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Galaxy A
I am facing a serious issue with my Samsung a52s. The power button, when accidentally pressed (such as while carrying the phone in my pocket or handling it casually), frequently triggers emergency calls. This results in unwanted emergency calls being made 19 to 44 times a day, which is extremely troublesome and stressful. I checked the settings on my a52s, and I found that the Emergency SOS service is active by default, and there is no option available to disable it. I am unable to turn it off or make any meaningful adjustments. This limitation has left me with no control, and the phone keeps dialing emergency numbers without my intention.
1 Comment
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Path: Go to settings> search emergency sos> then turn off.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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