A51 software issue

[rajsekar1987]

A51 software issue

[owl123]

Simply writing software issue without any explanation won't help anyone🤷 ♂️

[rajsekar1987]

Auto restart problem

[rajsekar1987]

Now help

[owl123]

You have this issue likely.
https://www.sammobile.com/news/galaxy-a-m-series-phones-mysterious-auto-restart-issue/

Take it to a service centre

[rajsekar1987]

Yes

[rajsekar1987]

Samsung service center have been told that they need to get the motherboard replaced and they are asking 8k to replace

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function

There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support