A51 phone atomatically restart

[AlokMacl]

Hi, i bought A51 in month of  Feb ..but i am facing a issue that every day my phone automatically restart without any permission...so can you tell me what should i do to solve this issue.

[RaiyanAhmed]

factory reset your phone

[MrGEEK]

goto settings>device care>3dots>auto restart> disable it.

But I suggest to keep this restart schedule as it is because it free ups your memory from background apps each time it restarts. Plus it helps in optimization also.

[AlokMacl]

auto restart wan not on ...

[MrGEEK]

can you tell me at what time it restarts and is the time same for every day?

[AlokMacl]

no..not a fix time

[MrGEEK]

Then its a bug, clear the cache partition from recovery menu and then check.

or, goto settings>apps>3dots> reset app preference.

if that also don't work then goto settings>general management>reset> reset settings.

If these steps don't work then go for factory reset of your device, but take backup first.

[Delshad11julY]

yes , after turning off the restart option issue still persist then please factory reset , please make sure you have backup your all data pictures before you do this.

[Sidhabhi]

Bro, perform reset apps prefrences once
settings>applications>click at 3 dots top right corner>select reset apps preferences
or
perform normal phone reset settings once
settings>general management>select reset>click on reset settings
or
check recently installed apps

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Auto restart" issue please follow below given steps:

-->Go to Settings > General management > Reset > Turn off auto start.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support