Original topic:

A51 network carrier aggregation

(Topic created on: 10-25-2020 05:29 PM)
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Fayazalica
Active Level 7
Options
Galaxy A
Can someone help to understand how network carrier aggregation works? Because 4g+ is always showing in weak signal area whereas its not showing in strong signal area(but shows very rarely).
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5 Comments
Faraz_F34_5G
Active Level 10
Galaxy A
Depends completely on Network provider. There is no issue in smartphone in that case.
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帕里克
Expert Level 1
Galaxy A
network aggression is work automatically. u can do one thing where u get poor signals, try wifi calling is on and data or wifi connected. this way jio work nicely.
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panchi
Active Level 4
Galaxy A
network aggregation is depends area to area
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you and to resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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