Original topic:

A50 random crashes aftet android 11 update.

(Topic created on: 03-17-2021 01:00 PM)
3201 Views
Mahee1
Active Level 4
Options
Galaxy A
Galaxy A50 seeing some random crashes after android 11 update.
Anyone observed the same?
14 Comments
Ehsank
Expert Level 5
Galaxy A
yes observe the things, and if it will help you and resolve the issue then you can accept as solution by clicking on 3dot at my comment
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We acknowledge your concern and request you to please share the details of the app where crash is observed. Moreover, we would like to request you to share the error log file from Samsung member app. Here is the path to share error log file (Open Samsung Members Application > Get help > Send Feedback > Error report). It will help our technical team to resolve this issue as soon as possible. 


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Mahee1
Active Level 4
Galaxy A
error report sent.
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Chadi_m
Beginner Level 2
Galaxy A

Hi guys, my Galaxy A50 started doing random reboots every 48 hours approximately, after the android 11 update. Wipe cache partition from recovery done, but reboots remain.

 

Any solution soon?

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chitti1998
Expert Level 1
Galaxy A
Have physical check up at service center.
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