imtiazmoe
Beginner Level 2
Options
Galaxy A

I bought the a50. When trying to setup the fingerprint..i get an error saying fingerprint sensor callibration needed. Y is this? Is there a software fix for this..

0 Likes
Comment
5 Comments
Anonymous
Not applicable
Options
Galaxy A
try clearing cache from recovery... if it doesn't work then try factory data reset...
0 Likes
Reply
ChandanMallick
Active Level 6
Options
Galaxy A
no it will not work
Anonymous
Not applicable
Options
Galaxy A
ok...
ChandanMallick
Active Level 6
Options
Galaxy A
Hello User,
Fingerprint calibration can be done by yourself or you can move to service center. For this you need an PC because you've to debug your device. So if you want then I can tell you the process which is going to be a long one. If you want then you can move to customer care and before moving to them you can take an appointment with Samsung members app.
Thank You
0 Likes
Reply
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Reply