A50 August security patch Fingerprint issue

[arnab911]

Failed to register Fingerprint after August update

[Ehsank]

what is the exact problem?

[Ŕajneesh]

factory data reset device ....I've faced the same issue ....it will get fixed after factory data resetting

[Aravindturubati]

bro its working fine for me please clean the screen put some pressure on finger scanner while you register

[Deepakj]

yes I also facing this issue

[Deepakj]

https://r2.community.samsung.com/t5/Galaxy-A/galaxy-a50/td-p/5336393

[Deepakj]

wait for next update dude

[Mehul318]

Just remove your screen protector if you applied then try...also do remember that dont remove your fingerprint after update first check review on update...earlier we had faced some serious issue in fingerprint registration in A50..

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys,pens,and necklaces.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[arnab911]

Don't suggest me this dumb process. Just accept this is a buggy update