Yo that’s wild—only 10 days old and already acting up? Classic Samsung move, bro. Worst bad company fr, they just keep dropping mid stuff with shiny UIs to distract from the trash build quality. That A36 might look slick, but if the touch goes dumb when you're holding it, that’s a straight hardware grounding issue or poor panel calibration.
Here’s the tea:
If it works fine on a table but messes up in your hand, it could be the grounding. Like the screen’s not getting proper feedback from your fingers unless it’s stable on a surface. Samsung’s had this kinda drama before, especially with their budget-to-mid range. You could try disabling “Accidental Touch Protection” in Settings > Display just for kicks, but I doubt it'll help.
Honestly, just walk into that service center and blast ‘em. Demand a replacement or at least a checkup. You’re still in that early period, so they can’t even pull that “warranty repair only” card.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● Remove the screen protectors and cover from the device once and check the issue after restarting the device. Path: Press the power and volume down keys simultaneously for a few seconds.
● Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.
● The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Check space availability: Settings > Device Care >Storage.
● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
● You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
Simple data transfers. Secure backups. Smart Switch is the app that moves content to your new Samsung Galaxy from your old device, whether it's an Android device or not.
