Original topic:

A35 Slow phone and system crash after ui 7 update.

(Topic created on: 06-27-2025 04:03 PM)
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endartery
Active Level 1
Options
Galaxy A
I am writing this feedback because I am very disappointed by the performance of my mobile phone after the recent UI update from One UI 6.1 to One UI 7.
The UI has become very slow. My phone is hanging and it even froze. I tried to close apps, but only navigation was working; I couldn't open any apps. I tried to close running apps, but it did not work. I then tried to reboot, but the mobile phone was not responding to any inputs. After this, I force-rebooted the system, and then it started working again.
Furthermore, the settings search bar is not providing the required search results and is instead giving unrelated results. This is very upsetting. The UI has become so slow that I cannot navigate between apps quickly.
I have attached screen recordings of the settings and navigation issues, but there are many more problems. Please resolve these errors. I wanted to have a great experience with my Samsung device, but I am disappointed.
I hope you solve this issue at the earliest.
Thank you.

22 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
armlinker4639
Active Level 10
Galaxy A
That does nothing please stop saying the same thing in every post for marking your response as solution cause that isn't
0 Likes
armlinker4639
Active Level 10
Galaxy A
Is that true? What's the source of info?
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armlinker4639
Active Level 10
Galaxy A
Bro 🥶
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goodthings
Expert Level 5
Galaxy A
It's a only way to complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
SATYA35
Expert Level 3
Galaxy A
Same problem 😭😭😭😭😭
MASTIA35
Expert Level 5
Galaxy A
Same problem 😕 🥺🥺🐛🐛🐛😭😭😭😭😭😭
endartery
Active Level 1
Galaxy A
And otts like hotstar and amazon prime are having white horizontal lines. Video quality has gone down
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