I am hearing noise in the wired type c samsung headset while playing. If I stop playing the audio and play again it's behaving normally.This issue occurs frequently. I am facing this issue only in A35 device.
I am facing this issue after the sw update.
Note: I have used same headset in other devices ,it's working properly.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Check the physical condition of headphones: Take a look at the connector on your headphones and make sure it's not bent or broken, and that the cable is not damaged.
The easiest way to figure out what's causing the issue is to try another headphones on your phone or try your current headphones with another device.
Check left-right sound balance settings: You may encounter a situation when the audio is coming only from one side of the headphones.
In this situation, it is advised to check the Left/right sound balance settings. Sound balance controls the balance of the sound of the media player when you are using headphones. If the balanced value is set only to one side of the headphones that is either left or right then a sound could be heard according to the selected direction.
Adjust the left/right balance of the sound (except calls) when using headphones through the below steps: Settings> Accessibility> Hearing enhancements> Adjust left/right sound balance.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
