Original topic:

A34 camera poor quality

(Topic created on: 03-09-2024 01:05 PM)
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kamesh_vulli
Active Level 3
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Galaxy A
Yesterday I bought A34 by exchange m52. A34 gives poor quality pictures. Even not matching with m52. Please suggest me what to do. Any camera settings please tell me. Thanks in advance 

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2 Comments
Galaxy A
U should've exchanged M52 with A54 or M54 and not with A34..... I'm using M52 5G for more than 2 yrs
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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