A34 Camera section goes down after 6.1

[potol36]

After updating One UI 6.1, camera still picture quality, especially video quality, has decreased. Every new update has its own ups and downs. I hope Samsung will fix it in the May or June security patch update.

@samsung 

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

[potol36]

There is a potential risk of a country lock if factory data is reset.

[devanshudo]

A34 never had good image processing to begin with, also doesn't have gcam support so you're stuck with this now, I'm changing this phone as soon as i can one ui lene ke chakar mein boht compromises karne pad gaye major ones being camera and design.

[potol36]

In this budget segment, I think its camera performance is good. But without GCam support, it's a bummer.

[devanshudo]

The videography is good but the images always have artificial elements in it, especially when you take a photo under low light and view it in high brightness you can see them very clearly

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[ApvJun]

It's better not update in one ui 6.1