Original topic:

A34 5g 48mp green line issue phone automatic restarting issu apps crashing

(Topic created on: a week ago)
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TONYPALA
Active Level 3
Options
Galaxy A

image


9 Comments
BiRdMaN
Expert Level 5
Galaxy A
Visit the service center
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jay280
Active Level 9
Galaxy A
First time im seeing green line in screenshot
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hatim123
Active Level 6
Galaxy A
Same problem 😕
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
TONYPALA
Active Level 3
Galaxy A
😮💨7eU6kIXM5q.png
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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ram_ram
Expert Level 1
Galaxy A
Samsung service center and samsung customer support don't provide free replacement for Green line problem send email to Samsung care try I got free replacement for my s22 mobile display
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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Dakshpatel2005
Beginner Level 2
Galaxy A
How to fix it:
Just go to camera settings and turn off high quality photos(.HEIF) and hight quality videos(.HEVC).
I also do the same 👆
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