Original topic:

A33 5g Lagging while waking up device after updating to One Ui 6

(Topic created on: 01-30-2024 05:18 PM)
1256 Views
Rifat01
Active Level 2
Options
Galaxy A

I have updated my Samsung Galaxy A33 5g to the latest one ui 6.0 but after the update the wakeup lag has occurred. I mean while the device is locked and when I try to unlock the phone via waking up device by pressing power button, this phone lags like a 6 years old android phone and this is so annoying. 

Kindly fix this annoying ui lag for A33 5g in one ui 6.0. We pay money for device like this? I'm not happy with this so called best ui One Ui 6.0

6 Comments
Yaris10
Beginner Level 3
Galaxy A
Try restarting and close background apps.
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Rifat01
Active Level 2
Galaxy A
Tried that. Just now got another update which seems to have reduced the lag. But the lag is not completely gone.
Taha10
Active Level 6
Galaxy A
A33 5G just recieved new security patch update .please update this and than your problem may be solved .thanks
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Rifat01
Active Level 2
Galaxy A
Yes this seems to have reduced the lag. But the lag is not completely gone. Hopefully it will get more stable with updates. But the initial one ui 6.0 update was very laggy.
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prembhai07
Active Level 3
Galaxy A
Go to setting
Go to App
Search One ui home
Go to App info
Go to Battery
Select Unrestricted
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Kindly perform the following steps to resolve your hanging issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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