Rock1986
Beginner Level 2
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7 hours ago in
Galaxy A
Hello All,
A165G-Phone getting switched off after updating UI7 ANDROID 15. Kindly help me how to resolve this.
Regards
4 Comments
Helper_2021
Active Level 3
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7 hours ago (Last edited 7 hours ago ) in
Galaxy A
Clear cache partition: This can resolve system-level issues without deleting your data.
* Turn off your phone (power off).
* Press and hold the Volume Up button and the Power button simultaneously.
* Release both buttons when you see the Samsung logo or Android Recovery screen.
* Use the Volume buttons to navigate to "Wipe cache partition" and press the Power button to select it.
* Select "Yes" to confirm.
* Once the process is complete, select "Reboot system now."
Note: If it works, please accept this comment as solution.
* Turn off your phone (power off).
* Press and hold the Volume Up button and the Power button simultaneously.
* Release both buttons when you see the Samsung logo or Android Recovery screen.
* Use the Volume buttons to navigate to "Wipe cache partition" and press the Power button to select it.
* Select "Yes" to confirm.
* Once the process is complete, select "Reboot system now."
Note: If it works, please accept this comment as solution.
BiRdMaN
Expert Level 5
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6 hours ago in
Galaxy A
Send an error report along with log files to customer support through this members app and Samsung will add/fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
goodthings
Expert Level 5
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an hour ago in
Galaxy A
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
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an hour ago in
Galaxy A
You're welcome to here.
