A new problem in galaxy a35

[Dyanesh]

My Galaxy A35 suddenly not allowing to connect to pare it's own hotspot to other device like laptops and other mobile phones I have already reset the network settings and hotspot settings multiple times but still it's not allowed to connect hotspot so please some one give a idea to solve this problem.

[MAZAK888]

😮😮

[Wodehouse]

If you've already tried resetting network settings and hotspot settings multiple times without success, here are some additional troubleshooting steps you can try:
1. Check for Software Updates:
* Go to Settings > Software update > Download and install.
* Install any available updates for your Galaxy A35. Software updates often include bug fixes and improvements that can resolve connectivity issues.
2. Verify Mobile Data Connection:
* Ensure your mobile data is turned on and working correctly.
* Try browsing the internet or downloading an app to confirm your data connection is active.
3. Check Data Limits:
* Review your mobile data plan for any usage limits or restrictions on tethering. Some plans may have limited tethering data or require a separate tethering plan.
4. Restart Your Phone and Other Devices:
* Power off your Galaxy A35 and the devices you're trying to connect to.
* Wait a few minutes, then power them back on. A simple restart can sometimes resolve temporary glitches.
5. Forget and Re-add the Hotspot Network:
* On the device trying to connect to the hotspot, forget the saved network for your Galaxy A35's hotspot.
* Then, try connecting again as if it were a new network.
6. Temporarily Disable Power Saving Mode:
* Power saving mode can sometimes interfere with hotspot functionality.
* Disable it temporarily to see if it resolves the issue.
7. Check for Carrier Issues:
* Contact your mobile carrier to inquire about any known network outages or service disruptions in your area.
8. Consider a Factory Reset (Last Resort):
* If none of the above solutions work, a factory reset may be necessary.
* Back up your important data before proceeding, as this will erase all data from your phone.
If the issue persists after trying these steps, it's possible there may be a hardware problem with your Galaxy A35. In this case, you may need to contact Samsung support or take your phone to a service center for repair.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also reset wifi and Bluetooth settings also go to wifi setting and click on intelligent wifi then try to it's again. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[mHappiee]

You can check a few things
- Check the block list, or
- try 2.4GHz freq, or
- see if you have set some data limit

[AudioJack35]

I faced same issue today while using someone's A35, check for 2.4ghz preffered network on your hotspot settings.
Of not then go to your windows settings, networks, remove this from saved network device and then reconnect. ALWAYS WORKS.
Also, will uoj be kind enough to ACCEPT MY ANSWER by clicking top right 3dots on my comment❤.

[Dyanesh]

I already tried that method for multiple times but it still not working

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps on your device but still issue not resolved. So, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support