Original topic:

5g Connect problem

(Topic created on: Thursday)
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biren_jee
Active Level 1
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Galaxy A
🥺🤬
3 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution.
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goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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