Original topic:

5G not supporting

(Topic created on: 11-18-2022 01:57 PM)
109 Views
Shivajerry
Active Level 1
Options
Galaxy A
After updating One UI5, there is no support for 5g.

Waste of invested for 5g in samsung mobiles!

image



image


9 Comments
Faisal01
Active Level 6
Galaxy A
Call customer centre and ask about it
0 Likes
Faisal01
Active Level 6
Galaxy A
Airtel app par check mat karo uspe update hone ko time lagega agar ap 5g network wale area me ho toh settings me jake 5g on karke check karlo
0 Likes
hrmuth
Active Level 5
Galaxy A
Forgot about airtel appn ,if you 5g network coverable area,screenshot attached
0 Likes
hrmuth
Active Level 5
Galaxy A
Pl find attachementScreenshot_20221116_171810_Samsung Members.jpgScreenshot_20221117_120502_Speedtest.jpg
0 Likes
hrmuth
Active Level 5
Galaxy A
You can see 5g signal on the airtel application don't trust airtel application
0 Likes
Shivajerry
Active Level 1
Galaxy A
Thnq bro.. understand 👍
0 Likes
Galaxy A
Run the test with only the airtel Sim active. Disable the other Sim via settings and then run the test. It will work.

I see so many people with this problem. This is the solution.

I have A73 and 5G works without any issue.
0 Likes
HariPrashanth
Active Level 6
Galaxy A
Hi Samsung community, 


Has anyone of you faced major issues like Heating / battery drain / motherboard related issues / charging issues etc., after the one ui 5 update? Please let me know if you experience such issues in the future. I haven't updated my A73 5G yet. Your response is highly valued. Hence requesting your help in making an informed decision whether or not to update my A73 5G to android 13. Please help. 


Thank you very much!!

0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologies for the same. Samsung is working rigorously to release Software Updates on all eligible devices. Most of the 5G devices will get a Software Update to Enable 5G Services soon updated in our Media communications too. Please stay tunes for the update.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

0 Likes