Original topic:

5G has some big issue.

(Topic created on: Friday)
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KVM
Active Level 2
Options
Galaxy A
Samsung A55 has 5G issue. When switch to 4G net speed is excellent but 5G connectivity not good.

In the same location other brand mobile has no problem in 5G but samsung A55 has faced issue.

I don't know why
7 Comments
Fedron
Active Level 6
Galaxy A
I'm sorry to hear you're experiencing 5G connectivity issues with your Samsung Galaxy A55. This seems to be a common concern among A55 users. To improve your 5G performance, consider the following steps:

1. Update Software: Ensure your device is running the latest software version. Updates often include fixes for connectivity issues.

2. Reset Network Settings: Navigate to Settings > General Management > Reset > Reset network settings. This can resolve various network-related problems.

3. Contact Samsung Support: If issues persist, reach out to Samsung Support or visit a service center for further assistance.

Some users have found that switching to 4G improves both battery life and connectivity.

I hope this helps!😊
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KVM
Active Level 2
Galaxy A
Already tried resetting network setting twice and phone already has February security updates.

My wife oneplus phone in same location has faster 5G speed than my Samsung A55.
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Arshath83
Active Level 2
Galaxy A
I am using 5g, its turned on for 24 hrs, i faced no issues. Check with other mobile networks
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ganarathod
Active Level 1
Galaxy A
Yes ,Mera bhi problem deta he
sudhakar35gm
Expert Level 1
Galaxy A
Ganarathod :
ஒழுங்கா பேசு டா சனியனே.
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sudhakar35gm
Expert Level 1
Galaxy A
No need to reset and read the useless long stories by others.

If VoNR is working at your location and if you are not travelling, install the netmonster (phone and precise location permissions are enough). Tap on the 3 dot. Choose phone info. In the band selection option, choose NR only.

Now go to the phone settings - network. It will show NR only till you restart the phone.
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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