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Galaxy A- Mark as New
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Galaxy A1. Update Software: Ensure your device is running the latest software version. Updates often include fixes for connectivity issues.
2. Reset Network Settings: Navigate to Settings > General Management > Reset > Reset network settings. This can resolve various network-related problems.
3. Contact Samsung Support: If issues persist, reach out to Samsung Support or visit a service center for further assistance.
Some users have found that switching to 4G improves both battery life and connectivity.
I hope this helps!😊
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Friday in
Galaxy AMy wife oneplus phone in same location has faster 5G speed than my Samsung A55.
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Galaxy A- Mark as New
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yesterday in
Galaxy Aஒழுங்கா பேசு டா சனியனே.
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yesterday in
Galaxy AIf VoNR is working at your location and if you are not travelling, install the netmonster (phone and precise location permissions are enough). Tap on the 3 dot. Choose phone info. In the band selection option, choose NR only.
Now go to the phone settings - network. It will show NR only till you restart the phone.
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yesterday in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.
● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/
● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.
In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
