Original topic:

No concern at all!!!

(Topic created on: 11-19-2023 01:13 AM)
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firstofgalaxy
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I think samsung doesn't take any concern about our feedbacks, they only make changes of which their developers think. No value for our suggestions and ideas. Why they are running beta program is out thought. Have given nearly 6 feedback only reply I received is automatic reply.
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Mrinal2
Active Level 3
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Waste our valuable time 😒
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Absolutely right I also stop raise feedbacks many time I raise concerns regarding to the particular problem but it's not resolve during beta 1 2 3 and 4 glad I like you been grap Samsung strategy
ShihabC
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Very true
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We really appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

 

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firstofgalaxy
Active Level 3
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We are not saying, that there is system issue, we are suggesting new and useful features, why this need our system logs
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