Slow Charging

[Hanu1]

See this.. j7 prime 2 takes around 5 hours to charge fully.
I think the charging is too slow after 8.0 oreo with 9.0 samsung experience update...fix this

[Shiv9564]

Do you use original charger and cable?
Have you tried Factory data reset after update?

[vivek2]

stop power saving mode use and dnt run any app or prgm while chrging for better battery performance

[GaganBro]

Wish you the days that bring you happiness infinite and a life that's prosperous and bright...
Happy Bhai Dooj 💐💐💗@ironman

[admin_]

We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Vivekku19981]

Need your support guys, like my post and share ! https://community.samsungmembers.com/en_IN/profile_post?categoryId=10182&postId=396424

[Raviijangra]

please watch my posts and ❤ https://community.samsungmembers.com/en_IN?projectId=0&meta=#/post?postId=397265

https://community.samsungmembers.com/en_IN?projectId=0&meta=#/post?postId=397334

[Hanu1]

i have original samsung charger

[Hanu1]

i also reset the phone after update but no effects on charging

[Hanu1]

@Shiv9564 i reset phone and use original branded charger