Original topic:

S24 ultra camera is not meeting expectations

(Topic created on: 02-17-2024 08:15 PM)
167 Views
shobh1
Beginner Level 2
Options
Delhi
Clicking blur photos sometimes
6 Comments
goldy7476
Beginner Level 4
Delhi
100% correct! 👍💯 #NoDoubt #AllFacts
Lovetyagi
Active Level 1
Delhi
100% 👍 Agreed As compared to price camera is not up to the mark.
dushyanthatti
Active Level 3
Delhi
Same here for s24 base
himz12
Active Level 6
Delhi
100% agreed... i have tested this many time in good and low lights and yes, photos are blurry. Cannot expect this from a 1L plus mobile.Hope this gets fixed in the upcoming update.
cs_member10
Expert Level 5
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Lovetyagi
Active Level 1
Delhi
Dear Team,

The camera settings are as default still photos are blurry. In price comparison Iphone 15 and other Andriod phone like Xiaomi 13, Oppo Reno 11 are better camera options. Hope samsung will find out way to get this better in next update. But this is also not expecting.
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