Original topic:

Problem in FingerPrint Scanner after July update

(Topic created on: 07-25-2021 09:02 PM)
233 Views
khan007imlak
Active Level 1
Options
Delhi
Hi,
I just updayed my Galaxy M51 with the June 1st, 2021 security patch and other updates. I have observed that my fingerprint scanner is working slow now.. its takes at least 4 attempts to recognise the fingerprint.

Is this a problem with the upgrade or something else ?

8 Comments
IcyJay30
Expert Level 3
Delhi
Add fingerprint again,
Add 1 finger two times for faster response and super less chances of error
khan007imlak
Active Level 1
Delhi
This worked for me.. Thanks..
Krishnasvsp
Beginner Level 2
Delhi
Finger sensor gesture also not working 😕
Krishnasvsp
Beginner Level 2
Delhi
This problem resolved automatically from toady
0 Likes
Rahulk1
Active Level 5
Delhi
But after the June Update there is clipboard option is available. Thanks Samsung
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khan007imlak
Active Level 1
Delhi
How can we check this ?
0 Likes
Rahulk1
Active Level 5
Delhi
In keyboard Click on 3 dots on right and you may find in there👍🏻
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Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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