Original topic:

Motion picture not work

(Topic created on: 03-18-2024 08:51 AM)
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deepu123456
Beginner Level 2
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Delhi
I have got one issue after the update when we use the camera motion photo, then there was nothing happened on that thing , clicking the picture with motion camera picture was normal click pls cheak that issue.....
1 Comment
cs_member10
Moderator
Moderator
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Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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