Original topic:

M30S restarting issue

(Topic created on: 06-10-2020 01:06 AM)
778 Views
DKING
Active Level 3
Options
Delhi
M30S restarting issue, when phone is in new state day say  in 4 months no such  problem faced.But around 7months restart issue going on intermittently. I still on android 9 , still I not update to android 10.Attaching software info...

image


7 Comments
sodagar
Active Level 6
Delhi
go to service centre bro
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sodagar
Active Level 6
Delhi
its update you android 10 and solving your all problem
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DKING
Active Level 3
Delhi
its not about updating bro, also android 9 is good,previously no restarting issue and this is the time no one want to go outside as most of service centre are not in service.
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AMPK
Expert Level 3
Delhi
How come Android 10 is not updated with March security update.
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Samsung_Support3
Moderator
Moderator
Options
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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DKING
Active Level 3
Delhi
1.Reset->Auto restart is already turn off
2.Error report sent as you stated
I think the last March Patch for amdroid 9 is bugy. Please release stable Patch for android 9. Attaching screenshot for last restart.
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Harisathya20
Active Level 2
Delhi
facing same issue .... waiting for fix ....
it's not a good solution to reset factory settings
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