When the phone is not open (ie: phone is on but screen is black) when I get a notification/message - the small popup appears at the top of the screen but it is so dark that I can barely read it unless I bring it very close. When I press the side key, the phone goes to the normal lock screen at normal brightness and everything is fine. I have tried all the settings I could find but it is not doing anything to brighten the initial notification screen (when the screen is black). When I go to 'Notification Pop-up Style' in the Edge Lighting Style settings the example notification pop up is at normal brightness but it is not so bright when the phone screen is off.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)
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