Fota update issue in new Galaxy S22 Ultra

[arpitsrivastava07]

Hi, my name is Arpit Srivastava. I live in Noida, India. I have purchased Galaxy S22 Ultra from Amazon US website on 30th May and got it delivered in India with my friend's help. I just noticed that I am not able to update FOTA from software update section. I am facing attached error. I visited service center in India but they did not bring any help. It would be great if someone can help me out in this case.

Regards,

Arpit

+919999988218

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support India!

As per your query, we want to inform you that the delivery time of Updates may vary depending on the regions and models, and if your device is overseas purchased we request you to kindly contact the respective country helpline they will provide you with the exact information regarding this.

You can click the link provided below to reach your country-specific Samsung support team:
https://www.samsung.com/in/function/ipredirection/ipredirectionLocalList/

Warm Regards,
Samsung Customer Support

[arpitsrivastava07]

Hi Samsung Support,
I am based out in India and I can't contact United states helpline from here. I believe Samsung phones have worldwide warranty and the required assitance should be provided by Samsung India support team. Please align someone to help me out. Also I am ex-employee of SRI-Noida, India R&D Centre. Hope I should get a resolution asap.

[arpitsrivastava07]

It was not expected to the big brand name like samsung hope you will take attentation on the issue and try to help me asap.