Original topic:

Brightness and camera problem

(Topic created on: 06-21-2024 07:22 PM)
322 Views
amit1987jain
Active Level 1
Options
Delhi
Almost 10 to 15 days I am having a problem with display brightness in my galaxy A73. Maybe this problem started after the update. Due to this I am also having a lot of problem with the camera. The brightness decreases as soon as I turn on the camera.

2 Comments
MR_PRIME
Expert Level 5
Delhi
Solution.
1. Check Auto brighness option that should be turned off.
2. Clear Data of camera. Go to setting apps camera app storage clear Data.(don't wry no other data will delete.).
3. Check whether camera app is completely updated or not.
4. Restart your phone.

Note:- If problem is still there..Do a Default system reset not factory Data.

If you like my Answer/Help. Plz click on three dot right corner and accept solution
0 Likes
cs_member10
Moderator
Moderator
Options
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes