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Original topic:

cant update any apps on playstore

(Topic created on: 09-18-2020 04:15 PM)
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MANISH2849
Active Level 4
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I am unable to update apps by searching on playstore manually not through my apps sections
Please do tell me how to fix this problem as it is very annoying for me

image

Always showing this same error from last one week if you have any solutions do tell me as it is very helpfull
My Device name is Galaxy M30(4gb/64gb)

4 Solutions


Accepted Solutions
Solution
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clear catche,check ram ,adjust time and date, afterwards reboot the phone .

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Ehsank
Expert Level 5
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long press on playstore icon >app info>storage >clear cache and data >restart your device then try

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rajkm008
Active Level 10
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open settings>apps>Google play store>clear the cache and restart the device

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Samsung_Support3
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.

 

* Reset the download manager
Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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20 Comments
RRR220
Active Level 5
Community Guidelines
check network and try again
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MANISH2849
Active Level 4
Community Guidelines
thanks for helping now my problem solved
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Solution
Community Guidelines
clear catche,check ram ,adjust time and date, afterwards reboot the phone .
0 Likes
MANISH2849
Active Level 4
Community Guidelines
thanks for helping now my problem solved
0 Likes
Solution
Ehsank
Expert Level 5
Community Guidelines
long press on playstore icon >app info>storage >clear cache and data >restart your device then try
0 Likes
MANISH2849
Active Level 4
Community Guidelines
thanks for helping now my problem solved
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Anonymous
Not applicable
Community Guidelines
reset playstore app by clearing app data and update Google play service, and try again, because play store won't work until play service is updated.
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MANISH2849
Active Level 4
Community Guidelines
thanks for helping now my problem solved
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Solution
rajkm008
Active Level 10
Community Guidelines
open settings>apps>Google play store>clear the cache and restart the device
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