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09-18-2020 04:15 PM in
Community GuidelinesSolved! Go to Solution.
4 Solutions
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09-18-2020 04:31 PM in
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09-21-2020 11:47 PM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.
* Reset the download manager
Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-18-2020 04:27 PM in
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09-24-2020 12:45 AM in
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Community Guidelines