Dear Samsung Support Team, I recently purchased a Samsung Galaxy S24 Ultra (Model: SM-S928B/DS) in Singapore. My purchase date is 9 August 2024, but the warranty on Samsung’s system appears to have started from 3 June 2024. I believe this might be due to early activation or demo use, and I kindly request you to adjust the warranty start date to match my official purchase date. Here are my device details: - Model: Galaxy S24 Ultra (SM-S928B/DS) - IMEI 1: 351123960144538 - Serial Number: RFCX601PSRT - Current Warranty Start: 3 June 2024 - Requested Warranty Start: 9 August 2024 - Country: Singapore (CSC: XSP) Please find attached a copy of my purchase invoice for your verification. Thank you for your assistance.
We would like to clarify a couple of points regarding the product warranty. Firstly, please note that the warranty is only applicable in the country from where the product was purchased. If your product was purchased from abroad, any repairs will be chargeable in India.
Additionally, please be aware that products manufactured in different countries may vary in specifications, features, and design.
If you have any further questions or need assistance, feel free to reach out.
Dear Samsung Customer Support, Thank you for your response. However, I would request you to kindly review my previous mail and respond accordingly, as your reply does not directly address my original query.
